Privacy Policy

Last Updated: October 26, 2023

1. Introduction

Welcome to RiGas. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy applies to the RiGas website and services and tells you how we collect, use, and share your information.

2. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

  • Personal Information: This includes your name, email address, phone number, and other contact details you provide when you register for an account or contact us.
  • Device Information: We collect data from your RiGas devices, such as serial number, gas levels, battery status, and location data to provide our monitoring services.
  • Usage Data: We automatically collect information on how you interact with our services, such as IP addresses, browser type, pages viewed, and the dates/times of your visits.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
  • Send you push notifications for critical alerts
  • Find and prevent fraud

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting, email services, and customer support.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@supramtechnologies.com or through our contact page.